FAQ - general info
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Where do I park for my appointment?
We have FREE 2 hour street parking right in front of our building!
All surrounding side streets are also free parking!
Please do not park in the Service Masters lot, the Water Authority (during their business hours), or behind our building.
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I've never gotten beauty services before, I don't know what to schedule?
Give us a call, text, or DM and we would be more than happy to talk you through our services!
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Can I bring my child or children to my appointment with me?
As much as we all love children, Shade focuses on a relaxing environment and we want to ensure you and our other clients receive the best service possible. We do not have the space to host children. Please leave your kiddos at home for your appointments with us.
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How do I tip?
Tips are always appreciated! We accept tips through cash or Venmo.
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How old does my child have to be for a Shade service?
body waxing: 18+
facial waxing: 14+ with parental consent
spray tan: 14+ with parental consent
facials: 14+ with parental consentall clients under the age of 18 will need to have a parent/guardian sign our release form before we can start your service. If a parent/guardian won't be coming to your appointment with you, please fill out this form here.
FAQ - SPRAY TANS
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When should I book my spray tan?
1-3 days before your event! This is when your tan is in its prime.
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What should I wear to my spray tan?
Before/After appointment: Wear loose fitting clothing to your appointment! ( t-shirt, shorts, sweatpants, flip flops)
During the appointment: Wear whatever you feel most comfortable in! We provide a disposable bra, thong or pasties. Some clients wear their own underwear, bra, bathing suit, or nothing at all.
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How long does it take to get a spray tan?
20-30 minutes. This includes a skin consultation, spray tan preparation, application, drying time, and checkout.
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Will I be orange?
No! We customize your color based on your skin tone to ensure no discoloring
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Can I get a spray tan if I'm pregnant?
Yes! Our spray tan ingredients are made with naturally derived ingredients. You should always consult with your doctor first.
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I have sunburn, can I get a spray tan?
No! Your skin must be completely healed from sunburn to prevent uneven color from dry/peeling skin.
FAQ - WAXING
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When should I book my wax?
2-5 days before event!
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How long does my hair have to be to get waxed?
Your hair must be grown out for at least 3-4 weeks, or be the size of a grain of rice to ensure proper waxing techniques!
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What do I wear to my appointment?
Loose, comfortable clothing! We offer robes to change into for ultimate comfort!
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Does waxing hurt?
Everyone has a different pain tolerance- our mission is to make your wax experience as comfortable as possible!
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How long will my wax last?
You will be hair-free for up to 3 weeks!
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Why should I wax vs shaving?
Shaving cuts hairs, it does not remove hairs- so the quantity + thickness remains the same. Waxing removes the hairs at the root- so the hairs grow back slower, finer + sparser.
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Will my hair grow back darker/thicker?
No! When waxed consistently, hairs grow back slower, finer and sparser.
FAQ - BROWS
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When should I get my service done if I have a big event?
3-5 days before event! Your brows will always be the DARKEST the day you receive your service! This is to ensure the longevity of your results. They will be the appropriate shade at day 2/3.
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What is the difference between a brow tint/henna/stain?
All options will boost the color of your brows semi-permanently!
brow tint: leaves a slight stain on the skin for up to 7 days and on the brow hairs for up to 2 weeks. (great for someone new to brow services)
brow henna: highly pigmented giving a powdered, but defined look- perfect for any skin type and tone. henna lasts up to 10 days on the skin and up to 4 weeks on the hairs
brow stain: richly pigmented dye that gives a saturated, defined look—staining the skin for up to 10 days and the brow hairs for up to 4 weeks.
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Why would I get a lamination?
Our lamination semi-permanent brow treatment that helps create fuller, more defined, and well-groomed eyebrows by altering the texture and direction of the brow hairs. It is a popular and effective solution for clients with sparse, unruly, or uneven brows. It can give you more of a lifted, arched brow. Effects last up to 6 weeks!
FAQ - LASHES
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When should I get my lash lift if I have a big event?
1-20 days before! Your lash lift + tint will last up to 6 weeks. We just ask that you don’t get them directly wet or wear makeup on them for the first 24 hours!
FAQ - FACIALS
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When should I get my facial done if I have a big event?
6-12 months out! We’d suggest starting your skincare journey sooner rather than later to create a daily at home and treatment regimen to reach all your skin goals in time for your big day.
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Which facial should I book?
If you are unsure which facial will suit your needs, book our 60 min custom facial or 90 min custom facial! Your esthetician will perform a thorough, complimentary consultation with you at the time of your appointment to discuss your skin care concerns + goals. Our skin care specialists will customize a facial treatment to target your skin specifically as well as a custom at-home regimen.
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Why don't you offer dermaplaning?
The Pennsylvania State Board has changed the laws on all dermplaning being done anywhere that is not classified as a medspa. At Shade, we comply with all rules + updates within the scope of our practices!